Shipments and returns
The shiping is done by the Belgian Post. The parcel is shipped registered priority mail. The eventual delay does not mean that the buyer can ask any damages.
For stocking reasons, a parcel will automaticly be sended as soon as the conditions are met for the carriage paid.
Every parcel's shipping fee is invoiced at 9 EUR (or more for some countries or when the delivery is outside the EU). Under certain conditions, shipping costs are free.
The items will always be shipped at the own risk of the buyer. If the parcel is damaged at delivery time, you must lodge a complain at your Post office.
You have 8 days, from the reception of the items, to change your mind. In case of exchange, you can ship the items in they original and perfect state at your own charge at this adress: Miniboutik Thys - Avenue Ilya Prigogine 7 / 7 - 1180 Bruxelles - Belgium.
In case of lost of the parcel, an investigation is asked at the Belgian Post. This step may take a few weeks. Only the result of this one will maybe permit the refund or the exchange of the items.